All sales are final unless the order was supplied in error (our mistake in filling the order) or damaged in shipping.
If error (our mistake in filling the order) occurs, the merchandise must be returned undamaged and in original condition showing no sign of wear/tear with customer prepaid first class mail shipping (other unauthorized shipping methods will not be reimbursed). When returning items, please use original packaging envelopes and/or boxes to return the merchandise to us. Be sure to cover the original shipping address label on the outside envelope and/or box. Please make all requests for error returns to Music2Master.com within 10 days of invoice date (via email or phone at 952-924-4141). After return has been received, credits for first class mail shipping will be issued on customers CC and replacement product will be sent.
If UPS or another carrier has damaged your shipment, please save all wrappings and contact your local carrier. You MUST file a claim with your local carrier. Please DO NOT send the damaged package back to us, since the claim must be made by the receiver. Please complete within 10 days of the invoice date.
Purchases on this website are for United States billing and shipping addresses only. If you would like to order from us and you are a non-US resident, please contact us directly to get shipping prices and details.
If product is in stock, it will ship within 24 hours. If product is not in stock, most likely it will ship within 3-5 business days. On rare occassions, some items will be on back-order or temporarily out of print. If that happens, you may experience a longer delay.
You may experience some delays during the month of September (back-to-school) and Mid-November through December (Christmas Season). These delays aren't usually more than a few extra days.
We ship to ALL USA states including (but not limited to) Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Illinois, Michigan, Texas, Arizona, Florida, California, New York, Hawaii.
Address for Returns:
7300 France Avenue South Suite 112
Edina, Minnesota 55435
Music Lessons and Sales